Ensuite Units
Our ensuite rooms are well-suited for corporate or school groups looking for their own private space. Each room features a standard king bed, an ensuite bathroom, and a TV for added comfort.
Guests can also enjoy free WiFi throughout their stay. For added convenience, the rooms have access to an external kitchen equipped with a refrigerator, stove, microwave, toaster, and cookware.
Interconnecting rooms are available upon request, making it easy to accommodate larger groups or those needing additional space.
General Information
Arrival & Departure
Guests may check in from 2:00 pm onwards, with departure required no later than 10:00 am. Any adjustments to these times are at the discretion of the Operations Manager.
Pets
As the lodge is located within a National Park, no pets are permitted on-site. However, the Operations Manager holds a permit for his dogs, subject to guests complying with the lodge’s pet policy.
Cleaning
We supply all necessary cleaning products, including tea towels, rubbish bags, and toilet paper. Groups are responsible for leaving the facility clean and tidy. Cleaning instructions are displayed throughout the lodge, and all cleaning tasks must be completed before departure. Any additional cleaning required to restore the facility to its high standards will be charged at $100 per hour.
Damages
All breakages and damages must be reported, and any resulting costs will be charged to the group. Repairs will be arranged by the Operations Manager through our preferred contractors. While we understand that accidents happen, we rely on guest honesty to ensure that any issues are promptly addressed.
Deposit
A 20% deposit of the total hire charge is required upon booking and is non-refundable in the event of cancellation. The remaining balance must be paid on or before the date of hire. If a cancellation occurs within 7–14 days of arrival, 75% of the total hire charge will be payable. Cancellations made less than 7 days before arrival will require full payment of the total hire charge.
What You Need to Bring
We provide bottom sheets, pillows, pillowcases, and bath mats; however, guests must bring their own additional bedding and towels. The nearest shops are located in Te Anau, so we recommend stocking up before arrival, as there is no on-site store. If catering services are needed, we can recommend local caterers and food providers.
